[Databricks] Sr. Engagement Manager, FDE - LATAM

Vagas Externas — Greenhouse · Remote - Mexico · remote · CLT · senior

Descrição

CSQ327R29

The Senior Engagement Manager is a trusted advisor within the Forward Deployed Engineering organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts.

The impact you will have:

- Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.

- Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations.

- Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.

- Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.

- Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.

What we look for:

- 7-10 years running a Professional Services line of business.

- 10+ years in senior customer-facing roles with a mix of influencing and execution.

- Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).

- Strong knowledge of Databricks architecture, competitors, and migration benefits.

- Proven track record of managing large-scale program plans and service delivery.

- Ability to travel up to 25-50% as required.

About Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

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